I noticed the next time I launched the game I had a prompt that described a cloud and local files mismatch error, it asked me to select a location to launch from, I told it to launch from my local files. I messed around with the paging file on my gaming SSD drive as a suggestion to fix that error (didn't work, still blacked screened) So, I restored my system to it's original configuration. I was playing 'Face of the Franchise Mode' up until it was time for me to get drafted and I encountered the black screen bug. There was brief 4 hour period where I could access and play the game just fine. Currently, I am unable to launch the games all.
I have purchased, registered, and downloaded Madden 21 on Steam & Origin platforms. What is the AMD or Nvidia Model Number of your graphics card? RTX 2080 Ti PS4 Crash Reporting: Please copy the text you put in the crash report here. What do you expect to see? The game to start What happens when the bug occurs? Game won't start Steps: How can we find the bug ourselves? Unknown How often does the bug occur? Every time (100%) Summarize your bug Unable to launch the game from Steam or Origin. Which mode has this happened in? Face of the Franchise - QB1 What type of issue do you have? Crash/Freeze Information, Guides and Announcements for the EA app.